Contact Us

Welcome to the Value Village Survey Contact Page!

At Value Village, I would appreciate your feedback. We’re committed to providing an exceptional thrift shopping experience, and your input is vital in helping us grow and improve.

How Can We Help You?

Need assistance with the Value Village Customer Satisfaction Survey? Facing issues submitting your feedback? We’re here to support you every step of the way.

General Inquiries & Survey Assistance

For questions about survey participation, eligibility, or technical support, please reach out to our Customer Service team:

  • Phone: 1-800-259-0004
  • Email: customerservice@valuevillagelistens.com
  • Hours: Monday–Friday: 8 AM–9 PM ET | Saturday: 9 AM–6 PM ET

Feedback About Your Visit

Want to share your recent shopping experience at Value Village?

Business or Franchise Inquiries

For business opportunities, partnerships, or franchise-related queries, please contact our corporate office:

  • Address: 11400 SE 6th Street, Suite 220, Bellevue, WA 98004
  • Corporate Phone: (425) 462-1515

We Appreciate Your Feedback

Every comment, suggestion, or compliment helps us improve and serve you better. Thank you for being a part of the Value Village community.

Response Time

We aim to respond to all inquiries within 24–48 hours. Please note, response times may be slightly longer during weekends or holidays.

Start Your Survey Now

Ready to share your thoughts and help improve Value Village? Visit the official survey page: www.valuevillagelistens.com

Thank you for shopping with us!